Privacy & Cookies
1. Privacy & Cookies
This privacy notice sets out how Newcastle United Foundation (“we”, “us”, “NUF” or “The Foundation”) handles and protects the information you supply us when you use our website (www.nufoundation.org.uk). It explains how we comply with the General Data Protection Regulation (GDPR).
We understand you trust us with your personal information and we are committed to ensuring that your privacy is protected.
Newcastle United Foundation may change the policy from time to time by updating this statement.
- YOUR RIGHTS
The GDPR provides you with a number of important rights. These rights are free of charge and include:
- Process your personal data fairly, lawfully and transparently
The Foundation will make all reasonable efforts to ensure that individuals who are the focus of the personal data (data subjects) are informed of how to contact us with regards to data protection, the purposes of the processing, any disclosures to third parties that are envisaged and are given an indication of the period for which the data will be kept, our obligations to process their data in a transparent way, and any other information which may be relevant.
- Process the data for the specific and lawful purpose for which we collected it
- Ensure that the data is adequate, relevant and not excessive in relation to the purpose for which it is processed
We will not collect any of your personal data which is not necessary for the purpose it was obtained for. Electronic and paper forms for collecting data will be designed with this mind.
- Keep personal data accurate and, where necessary, up to date
We will regularly review and update all the data we hold in line with our retention policy. Individuals are responsible for ensuring accuracy when giving us their personal data and each individual should notify the Foundation if there are changes in circumstances resulting in the data needing to be updated. It is our responsibility to ensure that any notification regarding the change is noted and acted on, we will make every effort to erase or rectify data. The Foundation pays particular attention to all sensitive personal data (known as special category data) that we collect and process.
- Only keep personal data for as long as is necessary
We will not retain your personal data for longer than is necessary, accordingly we undertake regular reviews of the information we hold and apply an appropriate data cleansing process. We will dispose of any of your personal data in a way that protects your rights and privacy. The retention periods we specify at the bottom of this page are reviewed on a regular basis
- Ensuring the security of your data
We have in place a number of safeguards in place to protect against unlawful access or loss of your data. We have in place a number of security measures.
- WHAT WE COLLECT
We may collect the following information, a more detailed description is shown further down this page:
- name and title
- contact information, including email address
- demographic information such as age, gender or postcode
- your contact preferences
- transaction data to share with our payment services providers so they can process your payments and any refunds
- other information relevant to your interests, customer survey results or other services we provide
You may choose to restrict the collection or use of your personal information in the following ways:
- you will be able to choose which means of communication we should contact you, this includes subscribing to email newsletters
- whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you consent to the information being shared with any third party
- if you have previously agreed to us using your personal information for communicating with you or for sharing with third parties, you may change your mind at any time by emailing or writing to us using the contact details provided at the bottom of this page
- WHY WE COLLECT IT
We collect this information for the following reasons, a more detailed description is given at the bottom of this page:
- our internal record keeping
- administration of our website
- to improve our services
- to process a donation you have made
- to contact you regarding updates about: Soccer Schools, Foundation news, market research activities, competitions, events, promotions, job vacancies, fundraising or other information we think you may find interesting, if permission to send marketing emails has been explicitly granted
- so that we may share your data, including digital images with Newcastle United Football Club, a third party, for publicity purposes, if permission has been explicitly granted
- to enable our payment services provider to process any purchases you make with us
We will not:
- sell, distribute or lease your personal information to any other third parties unless we have your express consent or are required to do so by law.
- HOW WE STORE IT
We are committed to ensuring your information is secure and so have a Data Protection regime in place to oversee effective and secure processing. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Any data we collect from you is processed by our own staff in the UK. We have commitments from our data centre providers and all the software suppliers we engage with that their systems comply with the GDPR regulations and that they operate an information management system in accordance with ISO27001.
- YOUR CONSENT
The Foundation understands consent to mean that you, as a data subject, have been fully informed of the intended processing of your personal data and have confirmed your agreement. We will not infer consent from the non-response to any of our communication. Where a data subject is under 16 years of age we require the consent to be provided by a parent / guardian. Additionally, we will accept consent from a third-party individual who has a legal right to act on behalf of a data subject.
- HOW LONG WE KEEP YOUR DATA
We will hold onto the personal information you provide us for as long as is reasonable to be able to deliver our services to you, we will not retain it for longer than is necessary. See section 9 for how long we retain different types of data.
You may request details of the personal information which we hold about you, in accordance with the General Data Protection Regulation. If you would like a copy of the information we hold on you please contact our Data Protection Lead, see details below. Such requests are free of charge. We may ask you to supply evidence of your identity before we provide such information.
You can also use the same details to contact us to change or delete the information we have collected at your request or if you believe any of it to be incorrect or incomplete. Such requests are free of charge. You can unsubscribe from email newsletters from us at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us by email. If you do this, you will no longer receive any emails from us.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this statement. You should exercise caution and look at the statement applicable to the website in question.
- DETAILED VIEW OF THE DATA WE COLLECT
This information is listed in the downloadable document at the foot of the page.
Contact details of the Foundation’s Data Protection Lead are as follows:
0844 372 1892 ext. 8451
Newcastle United Foundation
St James’ Park